Privacy Policy

Effective Date: July 13, 2024

1. Introduction

Welcome to limamx.com (the "Website"), operated by LimaMx Insurance ("we," "us," "our"). We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, share, and protect your personal information in compliance with the General Data Protection Regulation (GDPR).

2. Data Controller

LimaMx Insurance
Address: Revolución 1226 int 51 Col San Esteban, Puerto Vallarta, Jal. MX
Email: arturo@limamx.com

3. Data Collection

We may collect the following categories of personal data from you:

  • Contact Information: Name, email address, phone number, address.
  • Identification Information: Date of birth, national identification number, passport details.
  • Financial Information: Payment details, billing address.
  • Insurance Information: Policy details, claims history, coverage preferences.
  • Technical Information: IP address, browser type, operating system, browsing behavior on our Website.
  • Communication Data: Correspondence, feedback, and inquiries.

4. Purpose of Data Collection

We collect and process your personal data for the following purposes:

  • To provide and manage our insurance services.
  • To process your inquiries, applications, and claims.
  • To communicate with you about your policy and our services.
  • To comply with legal and regulatory obligations.
  • To improve our Website and services.
  • To send you marketing and promotional materials (only with your explicit consent).

5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Performance of a Contract: Processing is necessary for the performance of an insurance contract to which you are a party.
  • Consent: Where you have provided explicit consent for specific processing activities.
  • Legal Obligation: Processing is necessary for compliance with legal obligations to which we are subject.
  • Legitimate Interests: Processing is necessary for the purposes of our legitimate interests, such as improving our services and protecting our business.

6. Data Storage and Security

We implement appropriate technical and organizational measures to ensure the security of your personal data, including:

  • Data Encryption: Using encryption technology to protect personal data during transmission.
  • Access Controls: Restricting access to personal data to authorized personnel only.
  • Data Minimization: Limiting the collection and retention of personal data to what is necessary for the purposes outlined in this policy.
  • Regular Audits: Conducting regular audits and assessments of our data protection practices.

7. Data Sharing

We may share your personal data with the following third parties:

  • Service Providers: Third-party vendors and service providers who assist us in providing our services, such as IT support, payment processing, and customer service.
  • Legal Authorities: Government and regulatory authorities as required by law.
  • Business Partners: Other insurance companies and brokers for the purposes of arranging and managing your insurance policy.

We ensure that any third parties with whom we share your data are subject to appropriate data protection obligations and safeguards.

8. International Data Transfers

Your personal data may be transferred to and processed in countries outside of the European Economic Area (EEA). We ensure that any such transfers are conducted in compliance with GDPR and that appropriate safeguards are in place to protect your data.

9. Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • Access: The right to request access to your personal data.
  • Rectification: The right to request corrections to any inaccurate or incomplete personal data.
  • Erasure: The right to request the deletion of your personal data under certain conditions.
  • Restriction: The right to request the restriction of processing of your personal data.
  • Data Portability: The right to request the transfer of your personal data to another data controller.
  • Objection: The right to object to the processing of your personal data for certain purposes, including direct marketing.
  • Withdraw Consent: The right to withdraw your consent at any time, where processing is based on consent.

10. Exercising Your Rights

To exercise your rights, please contact us at:

Email: arturo@limamx.com
Address: Revolución 1226 int 51 Col San Esteban, Puerto Vallarta, Jal. MX

We will respond to your request within one month of receipt. If we require additional time to respond, we will inform you of the extension and the reasons for the delay.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our Website and indicating the effective date of the update.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data protection practices, please contact us at:

Email: arturo@limamx.com
Address: Revolución 1226 int 51 Col San Esteban, Puerto Vallarta, Jal. MX

By using our Website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, storage, sharing, and protection of your personal data as described herein.